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Clinical Sales Consultant – Pretoria

Join a Leading Multinational Medical Company as a Medical Sales Consultant in the Pretoria & Mpumalanga areas. 

Are you an experienced medical sales professional with a background in the private sector and a solid track record in medical devices? This is an exciting opportunity to join a multinational medical company and make a significant impact on healthcare in the region.

Role Responsibilities:

• Identify and set up meetings with other divisions and/or stakeholders in current customer accounts to educate and inform the doctors about our company’s services, products, and equipment.
• Manage target areas and arrange appointments, including organizing group training with doctors, nursing staff, and administration on marketing and sales documentation for our company’s offerings.
• Monitor customer performance and report back to the prescribing doctors to create interest in our products and ensure sales.
• Manage your own territory, ability to travel for country trips, and monitor and research development and changes in assigned territories. Engage in continuous learning to exhibit a thorough understanding of our company’s products and solutions.
• Resolve complaints about products & services and provide after-sales follow-up to ensure an excellent standard of service.
• Act as a strategic advisor to all appropriate stakeholders within a customer account through continued research and detailed analysis to understand and anticipate customer needs. Follow up and monitor customer queries and complaints through effective interdepartmental communication to ensure timely resolution. Establish open communication channels between the customer and relevant departments within our company to ensure customer satisfaction.
• Prospect on a consistent basis through cold calling, customer referrals, and networking to obtain appointments with appropriate stakeholders.
• Conduct effective preparation for appointments and engage in continuous research on customer needs and options, current market position, industry opportunities, and challenges.
• Set up meetings with prospective customers to diagnose needs, create value, and present solution offerings. Ensure profitability for our company and effective service delivery to customers.
• Contribute to monthly sales-related reports and track sales performance against targets. Engage in consistent research to build a thorough knowledge and understanding of the territory, current industry, market

Educational requirements

• Sales and Marketing Degree/Diploma
• Matric (Senior Certificate)

Experience

• 3 to 4 years previous sales experience in medical sales field
• Valid driver’s license

Knowledge and Know-how specific to the job

• Operate autonomously
• Knowledge of strategic prospecting through cold calling, referrals and networking
• Knowledge of a consultative and diagnostic sales process
• Business acumen including knowledge of business sectors, current market and industry status
• Knowledge of new business development
• Knowledge of account management and post-sale relationship management
• Strong negotiation skills

Benefits:

• Competitive compensation package with commission.

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POSITION SUMMARY

Sales Consultant is accountable for managing customer relationships to ensure customers receive value and Return onInvestment the products and services. Recognizing opportunities for

cross-selling and up-selling through regular contact, including face to face visits, and monitoring of Customer needs.

KEY RESPONSIBILITIES.

• Identifying opportunities and setting up meetings with other divisions and/ or stakeholders in current customer accounts. To educate and inform the doctors about the company’s services, products and equipment. To manage target areas and arrange appointments. Organise group training with doctors and nursing staff and administration regarding marketing and sales documentation. Monitoring of customer performance andreport back to the prescribing To create interest in the product and ensure sales
• Manage own territory, ability to travel country trips and monitor and research development and changes in assigned territories. Engage in continuous learnings to exhibit a thorough understanding of products and Monitoring of customer performance and report back to the prescribing doctors. Resolve complaintsabout products & services and provide after sales follow up to ensure excellent standard of service.
• Acting as a strategic advisor to all appropriate stakeholders within a customer account through continued research and detailed analysis to understand and anticipate customer needs. Followingup and monitoring customer queries and complaints through effective interdepartmental communication to ensure timeous Establishing open communication channels between the customer and relevant departments to ensure customer satisfaction. Prospecting on a consistent basis through cold calling, customer referrals andnetworking to obtain appointments with appropriate stakeholders
• Conducting effective preparation for appointments and engaging in continuous research on customer needs and options, current market position, Industry opportunities and challenges.

• Setting-up meetings with prospective customers to diagnose needs, create value and present solution Ensures profitability the company and effective service delivery to customers.
• Contributing to monthly sales related reports and tracking sales performance against targets. Engaging in consistent research to build a thorough knowledge and understanding of territory, current industry, market and competitor trends and developments.

Educational requirements

• Sales and Marketing Degree/Diploma
• Matric (Senior Certificate)

Experience

• 3 to 4 years previous sales experience in medical field
• Valid driver’s license

Knowledge and Know-how specific to the job

• Operate autonomously
• Knowledge of strategic prospecting through cold calling, referrals and networking
• Knowledge of a consultative and diagnostic sales process
• Business acumen including knowledge of business sectors, current market and industry status
• Knowledge of new business development
• Knowledge of account management and post-sale relationship management
• Strong negotiation skills

OTHER COMPETENCIES

• Initiating Action – Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive
• Managing personal efficiency – manage competing priorities in a challenging environment, minimizing non-value-added complexity or paradox.
• Promoting and Achieving Safety – responsibility to ensure that Safety and Security are seen as imperatives for the Group
• Performance and Responsibility – action to manage all changes or to mitigate the uncertainties occurring as a result of change to achieve the Group’s objectives.
• Decision Making – analyze and summarize information including value-added suggestions from others to develop optimal solutions.
• Customer Orientation – recognize and analyze the customers’ needs, expectations and priorities and proposevaluable, reliable, and competitive solutions
• Adaptable – Maintaining effectiveness when experiencing major changes in work responsibilities orenvironment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploringthe benefits, trying new approaches, and collaborating with others to make the change successful.

WORKING CONDITIONS

Working conditions with a mix of office work and outside visits to stakeholders. Ability to travel within South Africa, withfrequent national travel required.