Job Overview
More Information
-
ZAR
Month
- Job Title Medical Customer Services Administrator - Centurion
| Broad Duties Classification | Detailed activities | ||
| Reception duties | Answering the phone | ||
| Multi-skilled / Fill-in | Fill in for core Service Centre Administrator duties | ||
| Medical Product Management | Process orders received on DSV systems (Futurewave) | ||
| Handle Customer queries (late deliveries, invoices, backorders) | |||
| Review of DSV reports and handle – short-dated stock; stock on hand levels; | |||
| Communication/updating customers / reps re back orders | |||
| Dealing with Price file discrepancies | |||
| Processing manual quotes | |||
| Sample request and distribution management and execution | |||
| Consignment Stock management | |||
| Liner Product Management | Process orders received on SAGE (email; Orderwise; Surgicom; ex Layla, DSV back-order report) | ||
| Customer liaison and management of queries | |||
| Backorder management | |||
| Manual proforma invoices | |||
| Administrative Duties | Booking flights and accom for reps | ||
| Handle Group Sales & Marketing Manager monthly expense claims | |||
| management of MFP printer usage stats and cartridge replacement | |||
| Support Reps duties | Printing of forms / brochures | ||
| Product information | |||
| Personality Characteristics | |||
| · Good task orientated administrator | |||
| · Must have some experience in medical product handling; warehousing, prices, invoices, quoting, query resolution | |||
| · Understanding of the healthcare market, hospitals and their needs essential. | |||
| · Firm & confident | |||
| · Work well within a small team | |||
| · Good telephone manners and ability to communicate on email | |||
| · Competent on computers and MS office | |||
| · Mature person with experience | |||
| · Ability to multi-task & prioritise | |||
| · Thrives on working in an open busy environment.
Send your CV to Kelly at admin@medicalcareers.co.za Please put Job Title in subject line |
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